The Internet has changed the landscape of ticketing. All aspects of ticketing are affected by the use of the Internet, from ticket sales to customer support or marketing. Your audience, fans, and patrons assume that they can purchase tickets from you over the Internet. The basic concept about the use of the Internet is simple: To enable information access and transaction capability in a secure way to any trusted person any time and anywhere. Benefits The benefits of using a Internet-enabled ticketing system can be significant: Save on operation cost, increase sales and attendance, increase efficiency, profit, and patron satisfaction. Enable your Own Web Site to sell tickets There are several reasons that make your website the best place to sell your tickets on.   - Your own web site is your patron's primary choice when looking for schedules or available tickets. People assume that it contains the most up to date information and the best deals for your fans.         - Brand awareness: Your web site reflects your brand and is not diluted by others.         - Customer loyalty: You want to develop loyalty. Advertising your web site and serving your patrons through your web site can become a focal point besides generating sales.         - Your web site is your lowest cost sales channel and the one with the highest return. Pick your own seats from a Seating Chart Your patrons and ticket buyers require the choice to be able to select their own seats from the auditorium. All ticketing systems try to provide some sort of visual representation of the the auditoriums and the sectors. The best solution can only be provided by a system that:   - gives the buyer real-time access to the ticketing database,         - can display the full auditorium with all of its seats not just a sector at a time,         - lets the user move across sectors from a bird view,         - provides zooming to see more or less sectors at a time,         - lets you integrate your seating chart into your own web site,         - does not charge you or your patrons extra fees for using a seating chart. Box Office operation over the Internet An Internet-enabled ticketing system allows you to have your Box Office terminals anywhere in the world. You can give permission to remote locations to operate as Box Office terminals. These locations log on to your system through a simple Internet connection and use your ticketing application the same way as if they were sitting at a local Box Office terminal. Remote Ticket Management over the Internet A truly Internet-enabled ticketing system also allows ticket managers to access the full functionality of a ticketing system from anywhere in the world. All management functions can be performed from a remote location the same way as if the ticket manager was sitting at a local terminal. Internet enabled Season ticket renewal Renewing season tickets on the Internet is the most convenient to way to your patrons and the most efficient solution for you as an issuer. You will significantly lower your processing and mailing cost, accelerate renewal time, increase renewal rate, but most importantly provide your clients with a service that they like. Ticket Resale Reselling tickets through your web site is the preferred way for most of your patrons. It gives them a convenient and trusted way to make the best use of their tickets in case they are not able to attend. Web enabled Customer Support Your Internet users will like to have the convenience of communicating with you over the web. All there ticketing and purchase related questions also their general information requests should be handled automatically right at your web site. Remaining issues can be channeled to your staff to provide the most knowledgeable and professional response.